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Quality Policy

Transpares K Ltd / Quality Policy

Transpares Kenya Limited is committed to providing the transport industry with exceptional services. The following objectives drive the organization to the achievement of this policy;

  • Customer focus: As an organization, we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
  • Leadership: Our Top Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
  • Engagement of people: As an organization, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
  • Process approach: As an organization, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
  • Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
  • Evidence-based decision making: As an organization, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.
  • Relationship management: Transpares (Kenya) Ltd recognises that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
  • Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, charitable, regulatory and legislative responsibilities.
  • We have produced quality objectives which relate to this policy and they can be found in document R03 Quality Objectives.

    This policy is available / communicated to all interested parties as well as being made available to the wider community through publication on our Company notice board and Intranet.